You have a question? Need an answer?
Most fields aren’t required, but the more detail you give me, the easier it will be for me to find a detailed solution to your problem.
The size of the company or service helps differentiates a big group from a smaller entity, which have very different rules.
The position helps me understand the context.
The hierarchic position of the different actors involved allows me to provide a more adequate answer. If your issue is related to your boss, the advice will be different than if it pertains to a work colleague.